Sue Rosen
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Finding Freedom & Fulfilment

This is where I update you on my latest thoughts & research into all things relating to self-development!

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9 Steps to AUTHENTIC Leadership

17/9/2020

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When I was younger I spent way too many years of my career in roles where I wasn't happy, where I didn't feel like I was making a valuable contribution, where I didn't feel like I was learning and growing, and where I did not connect with the organisation's purpose.

Ultimately it was the realisation that I was being a terrible role model to my 2 daughters which made me examine my own behaviours. I was saying one thing, about growing up to do whatever you want, yet there I was miserable and trapped in a job I didn't like - I was not walking my talk!

It was these experiences which brought me to coaching, initially to help get me "unstuck" so that I could take action move forward, and then to learn more about how to show up authentically and fulfil my potential. This is why I am so passionate about supporting professionals to become authentic leaders, who truly connect their heads and their hearts. This is the only way to step up and shine in your role, and to find greater fulfilment.

So what does it mean to show up as an authentic leader?

I love researcher Brene Brown's definition:

"Choosing authenticity means cultivating the courage to be emotionally honest, to set boundaries, and to allow ourselves to be vulnerable."

In the complex and uncertain times in which we live, when trust is in short supply, cultivating human connections with our employees and our peers is more critical than ever and at the heart of doing that lies authenticity. No-one will follow, or do their best work for, a leader they don't trust or believe is "real".

If you have ever felt you had to wear a mask at work in order to fit in, and if you are a woman or a member of a minority group then you almost certainly have, then it can feel like a substantial challenge to take off the mask and show up fully as YOU. So my next series of blogs are going to address how to become an A.U.T.H.E.N.T.I.C. leader.

 A = Awareness & Acceptance

The starting point for authenticity is awareness because until we know who we are how can we show up as our best selves? Perhaps this sounds crazy but when we are chasing the next promotion or trying desperately to climb to the next rung of the career ladder it can be very easy to lose touch with who we really are inside.

Self-awareness is your ability to monitor both your inner and outer world and is a key component of emotional intelligence, which is critical to leadership. So how can we develop our self-awareness?
  • Practice mindfulness and / or meditation to learn to notice what is happening in our bodies
  • Learn to recognise our emotions, and then ask what triggers particular emotions in us
  • Explore our values and understand what is most important to us so that we begin to act in alignment with those values, and also recognise when we are not so that we can course correct along the way
  • Pay attention to what energises us and what depletes – in all the realms of energy: physical, mental, emotional and spiritual
  • Seek feedback on other people’s perceptions of us as it is important not to see ourselves only through our own lens
  • Journal so that we can work though thoughts and observe patterns

Acceptance is about being honest & realistic about where you are at right now, simultaneously accepting responsibility for the part you have played in getting to this point and acknowledging that not everything is within your control.

Self-acceptance can be a struggle because most high achievers are hard-wired to be looking to the next goal or “win” but it is possible to accept your current situation, whilst still being curious about how to be better. This requires us to acknowledge our limitations and our strengths and that, unlike Mary Poppins, who was “practically perfect in every way” we are all perfectly imperfect. And it is when we allow ourselves to turn up with our imperfections that we make it safe for those around us to bring their imperfections, which enables us to build trust and work together effectively.

It can be challenging to at once think "I am enough" and "I want to do better", and the quote I love which I keep returning to when I am struggling with this balance is this:

“The curious paradox is that when I accept myself just as I am, then I can change.” Carl Rogers

This is where AUTHENTIC leadership starts.

​
A = Awareness & Acceptance
U = Unique
T = Transformation
H = Head & Heart
E = Engage & Empower
N = North Star
T = Trust
I = Influence & Impact
C = Compassion, Courage & Curiosity

with love

Sue



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What Are You Creating?

17/9/2020

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Who has used Uber or Airbnb? Probably all of you!

When Uber and Airbnb came on the scene they completely disrupted their industries and changed forever the business models in their respective markets. To do that they had to entirely shatter the status quo.
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For most of us, when business is going well, returning reasonable although not stellar results, it feels very high risk to experiment and try something new. We tend to focus at those times on incremental improvements, tweaking our systems and processes rather than reinventing them.

And now Coronavirus has disrupted the status quo of the whole world. Suddenly business as usual no longer exists for any business this disruption is providing us with an opportunity to uncover our own Creativity in new ways.

Create a way forward in a time of adversity

One of the industries which has been completely shut down by the pandemic is the live performance industry, and as an industry which exists frequently on tiny margins and often in the not for profit space, closing the doors is a huge challenge for everyone associated with it.

As expected in the world of theatre there are some wonderfully creative minds finding new ways to either do business or stay connected to their audiences.

Locally, Sydney Theatre Company has exceptionally talented artists performing monologues, Belvoir St Theatre has its creative talent providing recommendations for books, movies and activities, and internationally there is a huge amount of arts content being released for online viewing (check out the National Theatre in the UK).

One of my favourite business stories locally is that of Stagekings, a production company used to making large scale sets for massive concerts, who within a week of losing all their business due to the events shutdown, switched their staff and their equipment to making flat pack desks for people setting up home offices.

In the events industry there have been stories of huge conferences being moved online in super quick time. Where people’s businesses have been hit hard there have been wonderful stories completely befitting of the old adage ‘necessity is the mother of invention’!

And in our social media feeds we are seeing huge numbers of unknown talented people creating music and comedy as a means to both occupy themselves and entertain their friends! (I am contemplating my own music video parody, my daughters are mortified!)

Create a new future

Even if your business has not been closed down there is no doubt it has been impacted by the pandemic, and I think we have all realised that there will be no ‘snap-back’ to the old ‘normal’.

Sitting down with a blank piece of paper and imagining new possibilities is a great starting point both for you as an individual and for your business. Rather than jumping straight into problem solving mode, how about we explore the current reality and consider what we would like to see instead? What are the ways in which we want to improve the world and make it better than the world we came into?

This is the time to focus on what is the problem we are here to solve, as a business. There is a great quote from Albert Einstein “We cannot solve our problems with the same level of thinking that created them.” 

So how can we think differently? How can we ensure that we have a wider range of voices participating in the conversation? Who are our stakeholders, not just shareholders, and how would we serve them in an ideal world?

​What would we like to be different in the world?

If we can reconnect with our sense of purpose and focus on the outcomes we want to achieve then we can lead with both compassion and courage, understanding there are no right vs wrong answers, rather that we are continually navigating uncertainty and complexity, and we also have a need to keep moving forward. For me right now, as I experience the roller coaster of emotions, the most important question I can ask myself each day is 'what would my purpose have me do today?'

I have heard it said that creativity will be the fuel which drives the 21st century economy, and if we can combine our creativity with a sense of social purpose we have an opportunity to create a more inclusive world, kinder to both people and the planet.

I would love to hear about what you are creating!

Be kind to yourselves and each other.

with love
Sue

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How Are You Connecting?

13/9/2020

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One of the elements of living in this world of coronavirus and its knock on effects which has created most anxiety for me has been feeling disconnected from my family who live spread across the world. I can no longer say I can hop on a plane and be there in 24 hours.

At the same time, the progression of the coronavirus has clearly demonstrated how inter-connected we are across the world. It shows us that without a doubt everything we do has an impact on another person, and each impact has a ripple effect, and we can never know for sure exactly what that ripple effect might be.

Perhaps losing the everyday interactivity with other people we take for granted will highlight for us just how significant that ripple effect can be?

As we remain physically distant (NOT socially distant) from each other, our ability to Connect becomes more important than ever, and this is true in a number of ways:

Connect with our team

As one of my client’s reflected last week he is doing more check-ins with his staff members than ever before, and he has realised that perhaps when they were all in the office he took their presence for granted and now he has to be much more intentional about ensuring that they are travelling ok and that they know what is expected of them.

Connecting with our staff working from home also opens the door to learning more about them as individuals, and we need to understand that everyone will be experiencing different emotions and these will change from day to day. When we connect with them on a deeper level we can demonstrate more empathy and support them more effectively.

Connect for support

It is also important to connect with our own support network – as one CFO said to me “I’m looking after my family and my team but who’s looking after me?” If you belong to a group which can no longer meet then get everyone together online, and if you don’t have a peer network then now is the time to reach out to either find or create one! (send me a message if you are interested in joining one of my CFO Women's Circles). The ability to share how we are feeling is critical to how we manage our emotional responses, as well as practical tips on what is working and what is not.

Connect in small ways

And then there are also those tiny everyday connections we can make as we go out for our daily walks or runs, buying the groceries or picking up a takeaway coffee – how can you bring a smile to someone’s face? How can you connect with the human in front of you? I have finally got to know my local barista's name!

Connect in big ways

At the other end of the scale there has been the opportunity to connect across the world, who had ever thought of doing global family parties by Zoom before?! And the crisis has prompted many of us to reach out to those long-time friends who we rarely see, I have had Zoom calls with a group of women I lived with in London 30 years ago, and it must be 25 years since we had all been in a room together as we have scattered across the globe!

Connect with ourselves

The importance of how we show up in those interactions whether they are big or small is heightened now that they are so much less available to us in person and yet more available online.

For me that means that everything we do should be considered in the context of a bigger picture. We need to challenge ourselves to consider new perspectives, and I believe that starts with connecting with ourselves and bringing much greater awareness to who do I want to BE when I engage with the world. I am consciously building more time into my day for reflection, and loving that.

So I ask you:

How will you be connecting today?

Who do you want to BE when you make those connections?

One of the things which has brought me most joy over the last few weeks has been the ability to Connect despite the distance between us so if you would like to Connect I look forward to hearing from you.

Be kind to yourselves and each other.

with love
Sue

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